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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Vitlab products

The group "New Technologies" offers for review the products of the plant Vitlab: metering equipment, for volume measurement, pipetting devices, sample preparation, storage tanks
  • Dosing equipment Vitlab
    Dosing equipment
    genius2, simplex2, etc.
  • Pipetting devices Vitlab
    Pipetting devices
    micropipette, etc.
  • Titration devices Vitlab
    Titration devices
    continuous E/RS, etc.
  • Volume measurement equipment Vitlab
    Volume measurement equipment
    64xx, 65xx, 76xx, etc.
  • Tableware for dosing and transfusion Vitlab
    Tableware for dosing and transfusion
    44xx, 48xx, 97xx, etc.
  • Devices for sample preparation Vitlab
    Devices for sample preparation
    13xx, 94xx, 93xx, etc.
  • Storage tanks Vitlab
    Storage tanks
    11xx, 10xx, 94xx, etc.
  • Auxiliary tools Vitlab
    Auxiliary tools
    78xx, 13xx, 71xx, etc.

NEW TECHNOLOGIES GROUP

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